We accept refunds and exchanges under the following conditions:

  • The request must be made within 7 days of receiving the product.

  • The item must be unused, in its original packaging, and in resellable condition.

  • Customers are responsible for return shipping costs unless the product received was damaged or incorrect.

  • Refunds will be processed after inspection and approval of the returned item.

  • COD payments cannot be refunded in cash; store credit or bank transfer will be offered instead. For any refund or exchange requests, contact us at info@bekeyzmart.com or call +92 320 4852614.